If you own a luxury car, you know the importance of protecting your investment with excellent service and maintenance to keep it looking great and running smoothly. The same goes for your Rolex, Citizen, Seiko, Invicta or other fine watch.

Restoration and Refurbishing

A lot can happen to a hardworking watch. And most watches work hard, because people tend the wear the same watch every day rather than picking from a whole wardrobe. So bracelets can get scuffed and scratched, moisture can seep inside and mar the face, and the mechanism can become worn or damaged. At Dallas Gold & Silver Exchange, our expert craftsmen can handle any job, large or small, with superior workmanship at the lowest cost.

We’ll inspect your watch for free, with no obligation. Our services include cleaning and polishing the case and bracelet, ultrasonically cleaning all the parts, refinishing the bracelet and bezel, replacing damaged parts and lubricating the entire mechanism. When we’re done we reassemble and test the watch according to manufacturer standards to assure accuracy, water resistance, timing and calibration.

Whatever’s on your wrist, whatever you need, we’ll keep you in style and on time for years to come.

Rolex Repair

Rolex and its authorized dealers do a great job servicing the world’s finest watches. So does Dallas Gold & Silver Exchange. We just do it faster and at far less cost.

Our expert repair team has decades of experience with, and a true appreciation for, these exquisite timepieces. Our service center also specializes in customizing Rolexes, with everything from unique dials to diamond bezels to make your timepiece truly one of a kind.

With the proper care, your Rolex should last a lifetime, grow in value and reflect your personality and style. We’ll make sure it does.

Battery Replacement

Of course we have every battery for every watch, and all the tools to install a new one while you wait, at a price that beats everybody else. At Dallas Gold & Silver Exchange, we go way beyond that. Quartz watches are generally reliable, but over the years problems can develop.

We’ll run a complete check on all the connections, circuits and gaskets at no extra charge, and let you know if anything needs attention. So bring your watch in, have a cup of coffee and a look around, and walk out in perfect time.

Band Repair

The greatest watch in the world isn’t doing you much good if the band (or bracelet, if you prefer a more elegant term) isn’t doing its job. Clasps or buckles can loosen or break, as can spring bars, the skinny pins that attach the band to the watch.

We’ll fix them in a hurry. We also clean and polish the bracelet so it looks brand new, and we can add a classy safety chain to make sure that if the band comes loose, the watch won’t get far. We’ll keep your watch on, looking good and holding tight.

Band Resizing

It’s not just the size of your wrist that matters. Exactly where on the wrist do you want the watch to sit? We can add links, remove them, or, if the difference is minimal, just adjust the buckle. Bring your wrist and your watch and we’ll make sure they’re perfectly compatible.

FAQ

WHEN SHOULD YOU SERVICE A WATCH?

Luxury watch manufacturers typically advise a COA (Clean/Oil/Adjust) Restoration service every 5 to 10 years. With the advent of synthetic oils, we feel your watch may need less frequent servicing, especially if it undergoes an annual pressure test.

But check for telltale signs: if your watch is losing time, the date is off, if it is getting harder to wind, or the wristband fit feels different. Even if everything seems fine, you should keep your watch in immaculate condition – and protect your investment – with a yearly inspection.

HOW MUCH? HOW LONG?

After a careful inspection with factory-certified tools and equipment, we prepare a free, complete estimate. If you get an estimate but don’t want the work done, there is no charge. The time involved depends on the service required: we’ll change a battery on the spot, but a COA Restoration requires several weeks.

THE COA RESTORATION

Our most common, comprehensive service package includes:

  • Movement is inspected for wear or damage. All parts are ultrasonically cleaned to remove oils, grease, residues, and other contaminants. The case back seal, crystal seal and crown gaskets are replaced, as are any damaged components.
  • All moving parts are then lubricated with Swiss high-grade synthetic lubricants during the reassembly process.
  • The case and bracelet are ultrasonically cleaned, refinished, and high polished to restore a near-original factory finish. The bracelet and bezel are refinished to remove scuff marks and scratches.
  • The watch is reassembled and rigorously tested according to manufacturer standards, and then retested for 72 hours to assure accuracy, water resistance, motion, timing and calibration – all set to factory specifications.