Dallas Gold & Silver Exchange FAQs

We accept cash, debit, or checks for purchases of bullion. We require a 10 day business hold on items paid for with checks. 

We accept cash, credit, debit, PayPal, and wire transfers on purchases of jewelry.

We offer financing on everything except bullion and watches.

All sales of fine watches, bullion clearance/final sale items and custom, sized, or engraved items are final. These items cannot be returned. All other purchased items may be returned by the customer to DGSE within 30 days of purchase for a full refund less 10% restocking fee. Returned items must be accompanied by their original receipt, box, invoice, laboratory report, appraisal, warranty certificate and associated component parts (e.g., bracelet links, screws) provided at the time of sale. Deposits are non-refundable and non-transferable.

Wrist watches, vintage pocket watches, diamonds, wedding jewelry, earrings, bracelets, necklaces, class rings, inherited jewelry, costume/vintage/designer jewelry, cuff links, charm bracelets, cameos and pendants. You name it, we buy it!

Sterling silver, silverware sets, platters, tea sets, candlesticks, gravy boats, pitchers, serving utensils, figurines, medallions, ornaments, napkin rings, trophies, antiques, frames, Franklin mint, Danbury Mint, and scrap silver.

Silver dollars, silver coins (pre-1964), Indian head pennies, wheat pennies, buffalo nickels, trade dollars, proof sets, mint sets, US gold coins, graded coins, and all paper money (1860 – 1957).

Fine jewelry, designer jewelry, custom designs, vintage, birthstone jewelry, antique accessories, antique engagement rings, costume accessories, loose diamonds and ring settings.

Cartier, Tiffany, David Yurman, James Avery, Kendra Scott, Robert Coin, and Tacori.

We get new pieces and new designers in all the time — come in and browse!

Yes, we do upon approved credit. We also offer leasing options.

No, we carry both pre-owned and brand new pieces. However, the majority of our Rolex watches are all pre-owned.

Yes, we do. We carry necklaces, rings, bracelets, and more.

Yes, we work with many vendors and can find what you are looking for.

Yes, we have a large selection of diamond tennis bracelets that are priced below retail.

Yes, we carry all types of diamond stud earrings.

That depends on the current spot price. Check out our tracker at the top of our Bullion page.

Typically, we see a demand of U.S. Gold coins. As for silver, either a generic 1oz silver round or an American Silver Eagle.

Fine gold is pure gold which is 24-karat.

US Minted Gold and Silver coins.

The benefits of buying US Minted Coins is their credibility and acceptance. You can take US Minted coins to any dealer around the U.S. for an estimate and sale.

We buy all coins as long as they are collectible or have precious metal value.

Unfortunately, we do not.

The majority of our fine watches are pre-owned, although some were never worn and kept in original packaging.

Yes, we buy watches and we do offer trade-ins.

All of our watches come with a 1 year warranty.

We carry almost all of the major watch models for Rolex, Tag Heur, Breitling, Omega, Cartier, Piguet, and Citizen at discount prices.

Yes, we do. We have a full-service watch center on site that can repair all major brands of watches.

We are a full-service watch and jewelry repair center.  Our in-house jewelers and watchmakers are ready to help with any of your jewelry or watch repair needs.  We can assist with services ranging from batteries to custom jewelry design.

Different repairs can take different lengths of time.  Batteries can take just a few minutes while a full watch service can take up to a month.  Similarly, some jewelry repairs may be completed while you wait while others could take more time. Speak to a sales representative to get more details on how long your repair will take.

We recommend bringing your jewelry in every 6 months for a cleaning and to have the stones checked for tightness. Luxury watches can go 3 to 5 years between services.

Bring your item in to any of our locations and speak to a sales rep.  We will go over your repair and write up a detailed repair ticket.  We will also go over how long your repair will take and how we will communicate with you during the repair process.